Your satisfaction is one of our top priorities. Our goal is to treat your home, as it is our own. From the customer service, property & plant protection, and the detail of cleaning we provide, we want to make sure that you have an exceptional experience!
We always do a walk around after cleaning, and ask for you to join us, if you have the time. We explain the cleaning treatment that was performed in full, both in person if possible, and in email afterwards.
However, sometimes there can be a roof stain that may need a 2nd application, or some dirty water that drips down from behind the vinyl siding and dries after we've left.
We understand this can be a concern for you, and that's why our communication process is so important. We are always happy to come back out promptly to do a touch-up, so that at the end of the day, you are beyond satisfied. Not only with the cleaning, but the customer service we provide!
Even with the proper equipment, biodegradable solutions, training and experience, issues may still arise when cleaning a house. Our protocol is to immediately explain the issue to the home owner and our remedy that we will do to take care of that issue.
Hear from a customer:
"Thank you for your prompt action. I'm so pleased with how you immediately stepped up to solve this issue. As a retired manager, I always told my staff that we will always have issues, but we need to solve them quickly so the customers know we care about them. You do!!! Thank you. House looks so good" - Karen P.
Our goal is to make sure the cleaning we provide goes beyond your expectations. If we are unable to resolve the issue/concern on the exterior of your home, even after coming back to touch up the area, we will be happy to refund you for the service provided.
"Awesome experience with Xtreme Clean Softwash. Top notch professionalism from start to finish. Jamie and Bruce's passion for their company is very apparent, and they have the highest business ethics and standards of any company I've ever used. The results were terrific- our 20 year old home looks brand new- it just pops! If I could give more than 5 stars, I would!! Give them a try- you will not be disappointed!!"
Shakopee, Apple Valley, Belle Plaine, Bloomington, Burnsville, Carver, Chaska, Chanhassen, Cologne, Crystal, Deephaven, Eagan, Eden Prairie, Edina, Elko, Farmington, Hopkins, Jordan, Lakeville, Lonsdale, Minnetonka, New Market, New Prague, Prior Lake, Richfield, Rosemount, Savage, Shorewood, Victoria, Waconia, Wayzata
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Contact us today for a FREE estimate and get on the schedule for exterior cleaning for Spring 2023!